Terms & Conditions for 37ji

Everything you need to know before you play — your rights, our responsibilities, and the rules that keep things fair for everyone on the platform.

21+ Only  |  Play Responsibly
Key Areas of Our Terms

Account Eligibility

You must be at least 21 years old and a resident of the Philippines to create an account and access any games or betting features on 37ji.

Deposits & Payments

We support PHP transactions through local e-wallets like GCash and Maya, as well as Philippine online banking and bank transfers — straightforward and secure.

Bonuses & Promotions

All bonuses are subject to specific terms including wagering requirements and eligibility rules. Always check the current offer details before claiming any promotion.

Account Security

You are responsible for keeping your login credentials safe. 37ji uses SSL encryption and OTP verification to help protect your account at every step.

Responsible Gaming

We provide tools that let you set deposit limits, take breaks, and manage your play time. Gaming should be fun — we're here to help you keep it that way.

Prohibited Activities

Any attempt to exploit software bugs, use bots, commit fraud, or engage in money laundering will result in immediate account suspension and fund forfeiture.

Last Updated: July 1, 2026

Please read these Terms & Conditions carefully. By registering an account or accessing any service on 37ji (the "Platform"), you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use the Platform.

1. About 37ji

37ji is an online gaming and sports betting platform designed for the Philippine market. Our platform offers a wide range of products including slots, live casino, fish games, sports betting, eBingo, and online poker — all accessible through a single account. Our primary currency is the Philippine Peso (PHP), and all transactions on the Platform are conducted in PHP.

2. Eligibility and Account Registration

To use 37ji, you must meet the following requirements:

  • You are at least 21 years old at the time of registration.
  • You are a resident of the Philippines and are accessing the Platform from within the Philippines.
  • You are not on any self-exclusion list or restricted from participating in online gaming activities.
  • You are registering one (1) account for personal use only. Operating multiple accounts for the same individual is strictly prohibited.

When you register, you agree to provide accurate, current, and complete information. 37ji reserves the right to request identity verification (KYC) at any time. Failure to complete verification may result in suspended access to withdrawals or certain platform features.

3. Account Verification (KYC)

Why We Verify

Account verification is a standard requirement for all licensed online gaming platforms. We conduct KYC checks to confirm your identity, protect against fraud, and comply with applicable Philippine laws and regulations. Documents we may request include a government-issued ID, proof of address, and, in some cases, proof of source of funds.

How to Complete Verification

You can complete verification through your account dashboard. Upload a clear photo of your valid ID and any supporting documents requested. Our team reviews submissions within a reasonable time frame. You will be notified by email or SMS once verification is complete or if additional documents are needed.

4. Deposits and Withdrawals

All financial transactions on 37ji are processed in Philippine Peso (PHP). Accepted payment methods include local Philippine online banking, bank transfers, and mobile e-wallets such as GCash and Maya.

  • Minimum and maximum transaction limits apply and may vary by payment method.
  • Deposits are generally credited to your account quickly, subject to the processing times of your chosen payment provider.
  • Withdrawals are processed after identity verification is complete and any applicable wagering requirements have been satisfied.
  • 37ji does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.

If we detect any suspicious transaction activity, we reserve the right to delay or withhold a withdrawal pending further investigation. This is done to protect all users and maintain platform integrity.

5. Bonuses and Promotional Offers

37ji may offer bonuses, free spins, cashback, and other promotions from time to time. Each promotion comes with its own set of terms, including but not limited to:

  • Eligibility criteria (e.g., new members only, specific game categories)
  • Wagering or turnover requirements that must be met before withdrawal
  • Expiry periods within which the bonus must be used
  • Maximum withdrawal limits tied to specific bonus offers

We encourage you to read the full details of any promotion before opting in. General descriptions on this page are for informational purposes only and do not constitute the actual offer terms. Offer details are published separately at the time of each promotion.

Misuse of promotional offers — including creating multiple accounts to claim a bonus more than once — will result in forfeiture of the bonus and any winnings derived from it, and may lead to permanent account closure.

6. Fair Play and Prohibited Conduct

37ji is committed to providing a fair and enjoyable experience for all players. The following activities are strictly prohibited:

  • Using automated bots, scripts, or software to play games or place bets
  • Exploiting software bugs, glitches, or errors for financial gain — any winnings from such activity will be void
  • Collusion with other players in multiplayer games or sports betting
  • Any form of fraud, including chargebacks or false identity claims
  • Attempting to launder money or use the Platform for any illegal financial activity
  • Harassing, threatening, or abusing other users or platform staff

Violations of this section may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to the appropriate Philippine authorities where warranted.

7. Responsible Gaming

We believe that gaming should be an enjoyable form of entertainment, not a way to earn income or resolve financial problems. 37ji supports responsible gaming through tools that include:

  • Deposit limits — set daily, weekly, or monthly caps on how much you can add to your account
  • Session time reminders — get notified when you've been playing for an extended period
  • Self-exclusion — request a temporary or permanent break from the Platform
  • Reality checks — periodic alerts showing how long you've been active in a session

If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to use these tools and seek support. You can access responsible gaming resources through our Responsible Gaming page. 37ji does not guarantee winnings and no gaming outcome is ever certain.

8. Account Suspension and Closure

37ji reserves the right to suspend or close an account at its discretion, including in cases where:

  • The account holder violates any section of these Terms & Conditions
  • KYC verification is incomplete or documents are found to be fraudulent
  • The account shows signs of irregular activity or suspected fraud
  • A self-exclusion request has been submitted by the account holder

If your account is closed due to a breach of these terms, any remaining balance may be forfeited. For voluntary closure, your verified balance will be processed for withdrawal in accordance with our standard procedures.

9. Intellectual Property

All content on the 37ji Platform — including logos, text, graphics, game titles, and software — is the property of 37ji or its content partners. You may not copy, reproduce, distribute, or create derivative works from any Platform content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 37ji shall not be liable for:

  • Any loss of funds resulting from your own negligence, including sharing account credentials
  • Interruptions to service caused by maintenance, technical issues, or circumstances beyond our control
  • Any indirect, incidental, or consequential damages arising from your use of the Platform
  • Losses resulting from reliance on information provided on the Platform that is not guaranteed to be accurate or up to date

Nothing in these terms limits our liability for matters that cannot be excluded under Philippine consumer protection law.

11. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy. By using the Platform, you consent to the collection and use of your data as described therein. We use your information to operate your account, process transactions, verify your identity, and communicate with you about your account and promotions.

12. Changes to These Terms

37ji may update these Terms & Conditions at any time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Platform after changes have been published constitutes your acceptance of the revised terms. We recommend checking this page periodically so you are always aware of the current rules.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from your use of the Platform shall be subject to the exclusive jurisdiction of the appropriate courts in the Philippines.

14. Contact and Support

If you have questions about these Terms & Conditions or need assistance with your account, our support team is available through the Platform. You can also find answers to common questions on our FAQ page.

You've Read the Rules — Now Play the Game

Now that you know what to expect, it's time to enjoy everything 37ji has to offer. Slots, live casino, sports betting, and more — all in PHP, all on one platform.